Frequently Asked Questions
Quick answers to common questions about vehicle finance.
You can apply online or contact us on 0800 550 350. To complete your application, you will need to provide relevant information, including your driver’s license and details of your income and expenses.
Yes, the minimum loan amount is $2,000.
Applicants must be 21 years of age, unless with a parent as a co-borrower.
WeCare Finance Ltd offers flexible loan terms ranging from 6 to 48 months, depending on the age and type of security provided.
Loan applications are typically processed within one business day, once all required information has been received.
Your interest rate is determined based on several factors, including:
- The type of security provided
- The value of the security relative to the loan amount
- Your credit history with other financial institutions
- Your overall credit and personal profile
Security may include a motor vehicle, motor bike, boat.
A guarantor is jointly and severally liable, meaning they may be required to repay the outstanding loan balance if the borrower defaults.
Yes, we offer finance for privately purchased vehicles and boats.
Yes, pre-approval is available, provided the intended vehicle or boat meets our lending criteria.
Pre-approvals remain valid for 14 days.
Yes, all financed vehicles must be insured with Full Comprehensive Insurance with WeCare Finance noted as an interested party. We can assist in arranging suitable insurance if required.
Voluntary options include:
- Payment Protection Plan (PPP)
- Guaranteed Asset Protection (GAP)
These can be financed within your loan or paid separately, depending on your preference.
Repayments are made via direct debit from your nominated bank account. Additional payments can be made at any Westpac branch or via online banking using the details below. Please quote your WeCare Finance Ltd loan number as the reference.
WeCare Finance Ltd
Westpac New Zealand Limited (Westpac)
03-0314-0004856-00
If you have a concern, please contact us in the first instance. Further details regarding our complaints process are available here.
If your vehicle was purchased through a dealer, there is a formal process for handling vehicle performance disputes. Please contact us in the first instance.